Reference

Terms and Conditions for Your Account

These Terms and Conditions govern every interaction you have with master prediksi — from opening your account and depositing via DANA, OVO, GoPay or QRIS, through to placing…

Account eligibility depends on local lawDeposits: DANA, OVO, GoPay, QRISWithdrawals verified within 24 hoursLive support available 24/7Governed by applicable Indonesia regulations
master prediksi Terms and Conditions for Your Account
HUBUNGI KAMI

Reach Us About These Terms Any Time

If any clause in these Terms raises a question about your account or your rights, our support team is available around the clock to clarify. You can reach us through live chat directly on the platform, by email at [email protected], or via WhatsApp — all channels are monitored 24 hours a day, seven days a week, including public holidays observed in Jakarta and Yogyakarta.

Team online

Live Chat

Connect instantly through the chat widget on any page. Our agents respond within two minutes and can pull up your account details to answer Terms-specific questions on the spot.

Email Support

Send a detailed query to [email protected]. We aim to reply within four hours for Terms and account-eligibility questions, with a full written response you can keep for your records.

WhatsApp

Message us directly on WhatsApp for fast, informal clarification on any clause. The number is listed in your account dashboard under the Help section, available every day without exception.

KEAMANAN AKUN

How We Protect Your Account and Data

Beyond the legal text, these Terms are backed by concrete operational practices that protect your account, your transaction history and your personal data.

Data Retention Policy

We retain your account data for as long as your account is active and for a further period required by applicable Indonesia regulations. You may request a full data export at any time through the Account Settings page.

Cookie Usage

We use session and analytics cookies to keep you logged in and to measure platform performance. You can manage cookie preferences from the Privacy Settings link in the site footer without affecting your deposit or withdrawal functions.

Account Security

Two-factor authentication is available for all accounts and is strongly recommended. If you suspect unauthorised access, contact live chat immediately and we will freeze the account within minutes while we investigate.

Transaction Records

Every DANA, OVO, GoPay and QRIS transaction is logged with a unique reference ID visible in your wallet history. These records are accessible for 12 months and can be downloaded as a PDF directly from your account.

Who to Contact for Changes

Requests to correct inaccurate personal data, close your account, or withdraw consent for marketing emails must be submitted via email to [email protected] with your account ID included in the subject line.

How We Handle Disputes

Disputes relating to these Terms are first handled through our internal review team, who aim to respond within 48 hours. If you remain unsatisfied, the Terms specify the applicable jurisdiction where local law permits further escalation.

Common Questions About Our Terms

These are the questions we hear most often from people reading the Terms for the first time. If your question is not here, our 24/7 live chat team can walk you through any specific clause within minutes.

Yes — the Terms cover every feature, including Live Football Odds, Gates of Olympus, Rocket Crash, Super Bingo and Royal Fishing. Any activity on the platform falls under the same set of rules without exception.

We will post a notice on the platform at least seven days before any material change takes effect. For minor clarifications, the updated date shown at the foot of the page serves as your notification that a revision has been made.

Depending on the nature of the breach, we may suspend access temporarily, restrict withdrawal functions or close the account entirely. We will email you at the registered address with the reason and any steps available to you.

Submit a dispute request via live chat or email within 14 days of the transaction, including the unique reference ID from your wallet history. Our finance team reviews DANA, OVO, GoPay and QRIS disputes and responds within 48 hours.

Yes — access or eligibility depends on local law in the region where you are located. It is your responsibility to confirm that using prediction platforms is permitted under the laws of your area before opening an account.

Send a deletion request to [email protected] with your account ID in the subject line. We process data deletion requests within 14 working days, subject to any retention obligations under applicable Indonesia regulations.

The current version is always published at masterprediksi.best/terms-conditions/ with a timestamp at the bottom. We do not maintain archived versions publicly, but you can request a dated copy by contacting our support team via email.